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Windows 7 for IT Professionals Part 3: Troubleshooting and Support

with Donald Hester

Tue, 05/18/2010 - 12:00pm - 1:00pm (Pacific Time)

Windows 7 helps make managing a PC environment more automated, controllable, and efficient. An enhanced Windows Taskbar puts commonly used resources within reach, minimizing clutter and maximizing usable space on the desktop. Control Panel enhancements include the Action Center, which provides a central place to go for tasks and notifications associated with keeping the computer running smoothly. The Action Center helps users resolve problems by providing a streamlined experience for addressing notifications and managing computer issues.

Backup and Restore functionality is accessible in the Control Panel where you can capture all personal files and, if desired, system files. With the Backup and Restore functionality, users can restore individual files, selected folders, or all personal files. Alternatively, users can reimage or restore the entire PC from a recent backup. Performance Monitor is a powerful visualization tool for viewing performance data, in real time and from log files. New scripting and automation capabilities in Windows PowerShell 2.0 and Windows Troubleshooting help IT professionals to better manage computers and troubleshoot problems, enabling them to keep users productive while working to reduce costs, maintain compliance, and improve operational efficiency.